Frequently Asked Questions 

Various commercial cleaning services are around, and choosing the best one is a big challenge. These commercial cleaning companies offer multiple services like office cleaning services, industrial cleaning services, and more. Although professional commercial cleaners have enough experience and expertise, there is uncertainty and hesitation when hiring them.

The following list represents some of the FAQs usually asked about our services. These commonly asked questions help you make better decisions. Feel free to request a free quote for hospital cleaning services, school cleaning services, or anything else in & near Baltimore, MD. If anything has remained for more clarity, contact us immediately!

Interworld Commercial Cleaning FAQs

Commercial Cleaning FAQs

Our office is located at 24 Crain Hwy S, Glen Burnie, MD 21061
We service the entire state of Maryland and Washington DC surrounding areas. For your convenience, we are expanding our service areas!

Absolutely. Please email us at [email protected] and we will email our client reference list right away.

The first initial cleaning is a more intense cleaning that is usually more expensive than the regular commercial cleaning service and charged only once, during our ever first visit to your facility. The reason being is first initial cleaning consumes more time, supplies, and labor than follow-ups.

Interworld will assign a top team to each place that provides cleaning services tailored to your requirements. Quality cleaning is a top priority for Interworld, so we don’t rotate teammates to ensure that the required standards are achieved.

Laundry and ironing are not part of our cleaning services.

We provide cleaning supplies.

Yes, please make sure to do that.

Our normal office hours are Monday through Friday 8:30 am to 5:30 pm. Saturday and Sunday 10 am to 5 pm. However, we service your facility 24/7, AT YOUR CONVENIENCE.

If you need to reschedule, notify us 72 hours ahead of time to avoid additional fees.

Yes, you can.

Yes, you will have the same cleaning professional for each cleaning visit. We know how important it is to have the same person clean, however sometimes he or she may not be available due to family emergency, sick days, etc

Yes, you can. Please make sure you leave it in a visible place.

If you are dissatisfied with the provided services, contact us within 24 hours. So, we reschedule our cleaners to come and clean the areas of concern again.

We accept cash, checks, money orders, and all major credit cards.

Please fill out the Request a Cleaning Quote page and one of our account managers will get in touch with you shortly to set up Your Free Onsite Cleaning Estimate.

You need to pay all the fees and charges upon the completion of the scheduled services unless some exceptions are noted in the agreement.

Please let us know if you need extra services 72 hours before the scheduled visit.

If kids and pets are present, make sure to leave them responsibly due to the hazards of supplies and equipment. Always secure your pets before our arrival and pick up after them.

Yes, we prepare everything, but if you prefer a particular tool or product to be on the list, notify us, and we will let our associates know about it.

The arrival window is usually around one hour. When the team is running late due to unexpected events, someone from the team will contact you and notify the estimated arrival time.

If you do that for a period less than two years before the last date an associate has worked for the company, you need to pay a referral fee of $2500. Whether the employment is regular or on a contract basis, you must pay in full upon the use or engagement.